This book helps readers to understand new generation banking with knowledge of practical initiatives across banks in 10 different countries of the global such as US, UK, Australia, Japan, New Zealand, Brazil, India etc and illustration of projects at Banks like BOFA, JPMC (USA) , Lloyds, Royal Bank of Scotland (UK), Kotak (India), Jibun (Japan), NAB (Australia), ASB (NZ) etc. As the title suggests, this book help readers to spend their quality time of 30 minutes and quickly make them aware of the term “Digital Banking” and elucidate technological advancement implemented by various global banks.
Banks are going through tremendous challenges of competition from non-banking companies and smaller Fintech companies. Therefore, in order to fight competition and stay ahead of competition in Digital Banking era, it is important for banks to work on not only good web site, social media connect and mobile banking etc; but they also need to innovate with new technology disruptions such as artificial Intelligence, Cognitive science, Block-chain, predictive computing, big data analytics etc.
This book gives a quick street-smart view of the examples of 10 different countries from Americas, Europe, Asia Pacific hemisphere.
What is covered in 5 segments of this book: –
This book is divided into 5 segments to define comprehensive view of Digital space
Section 1: – Moving from Traditional Banking to New-gen Banking. This segment covers of prior period when tradition banks were moving to Digital banking and why there was a need to become comprehensively digital.
Section 2: – Proliferation of Internet Banking, Mobile Banking and “Direct Banking” concept. This segment gives example of web based platforms used by banks.
Section 3: – Use of Social media in Banking and arrival of Fintech Firms. This segment gives examples of what multiple banks are doing in social media segment to connect with customers such as Facebook, Twitter, Youtube and other channels.
Section 4: – Innovative technologies such as artificial intelligence, Internet of Things (IOT), Machine Learnings, Block-chain, Big data etc. This section highlights new fancy innovations in the technology space which is taking the entire banking industry by storm and good to seek experience of Bank of America, JPMC, Ubank, Deutsche Bank, Amzon, Jibun Bank, TD Bank etc
Section 5: – Illustrative “CIO Wishlist” to complement or enable comprehensive digital Bank. This segment gives example of various technology projects done by CIOs at the front-office, middle-office and back-office to enable comprehensive coverage of digital banking.